ups

HOW WE SHIP YOUR PRODUCTS

Products are generally sent within 2 days from the receipt of the payment and they are shipped via UPS Courier with tracking and deliery without signature. Boxes are appropriately large and your articles are well protected inside of them. Once we ship your product, we will provide a link to track your shipment online.

DELIVERY TIME

In Italy, the delivery usually occurs within 24-48 h.
The products are delivered through UPS Courier from Monday to Friday. Shipments and deliveries are not made on Saturdays, Sundays and national holidays.
Always choose an address where someone can make the withdrawal. If you prefer to receive your order at the office or at a reception, also indicate the name of the contact person.

SHIPPING COSTS

We ship all over Europe!
10€ Shipping costs in Italy up to 70 kg.
The shipping costs include the operating costs, packaging costs and postage costs. The operating costs are fixed, whereas transport costs vary according to the total shipment weight. We advise you to group your items in one order. We can not group two distinct orders placed separately, so the shipping costs will be charged for each of them.
The shipping is always free for orders above 200 €.

Merchandise returns

WHAT TO DO IF THE PRODUCT IS DAMAGED.

Our products are adequately protected and packed to ensure an undamaged shipment. However, during the journey of the object any inconvenience can happen, so, if this gets damaged at its destination, do not worry: you can ask for the return of the product or, where possible, its replacement.
You can find more information at the page Terms and conditions.